Customer Data Security: What You Need to Know and How LeadBoxer Does it Better

Customer Data Security: What You Need to Know and How LeadBoxer Does it Better

“We guarantee 100% privacy. Your information will not be shared.” All businesses pursuing leads through emails try to reassure their clients of the security of their email services. However, customer data security is not only different from data privacy. It’s also more complex as it involves the collection and processing of data along with its protection from unauthorized sources.

Read on to learn about data collection and customer data security, why they are necessary, and how LeadBoxer is helping you keep your customers’ data secure or “jump ahead” to the following subtopics:

data privacy vs securitySource

Lead Generation and Data Collection

Lead generation is an integral part of the sales process, and identifying quality leads is important. LeadBoxer has been using data-driven lead qualification for a number of years.

By collecting and analyzing tracking data from websites and emails, platforms such as LeadBoxer help you generate, identify, and follow up on promising leads by providing you with an individual lead score. This method of quantifying makes it much easier for you to evaluate the quality of leads.

Modern email marketing is automated with the help of tools that can be integrated with major platforms such as Gmail and Outlook. Tools such as a tracking pixel may be used to uncover data on who has opened your emails, or clicked on a link, or started drafting a reply.

email marketing statistics on customersSource

Some popular email tracking plugins compatible with Outlook include those provided by HubSpot, ContactMonkey, SalesHandy, and Bananatag. LeadBoxer has integrated a new Outlook email tracking add-in to further enhance the efficiency and effectiveness of your lead generation process.

Data may also be collected via other means, such as social media profiles, particularly LinkedIn. Intent data, including topic data and context data, is a useful up-and-coming indicator of a potential lead. Leads generally respond favorably to the first ones to approach them in a timely manner. That’s why LeadBoxer’s data collection and analysis tools are built for speed.

While data is not infallible, it highlights major trends and subsets in your potential leads. It also showcases which parts of your service are being more frequently used, which calls to action (CTAs) are working well, and which marketing strategies are most productive. In the modern, data-driven world, lead generation is more reliant on data collection than ever before.

With highly detailed data being collected on an unprecedented scale, customer data security is more important now than ever before.

layers of protection from ADP

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What is Customer Data Security and Why is it Necessary?

Customer data security is the process of securing data against all forms of unauthorized access and corruption. This is done using a variety of techniques, including encryption, secure cloud storage, designated channels for data transfer, and more. In the case of email security, databases containing email tracking and other information are secured to prevent data breaches.

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When a client hears the word “tracking”’ or approves of their data being collected and used by a business, they worry that their sensitive information might fall into the wrong hands. That’s because data can be misused in many ways.

If email data is made public, phishing and spamming agencies will begin harassing clients. Potentially even widening the data breach. Multiple online accounts can be compromised, intellectual property can be stolen or misappropriated. Or worse, data can be sold to the darker sides of society.

In order to prevent a data breach—which would lead to these scenarios—data security is necessary.

When talking about the importance of customer data security, trust is another aspect to consider. The entire sales process is based on building brand awareness and trust. A breach of security would cause a breach of trust, greatly hampering your brand image. In a study conducted by IBM in 2018, 78% of respondents in the US said a company’s ability to keep their data private was “extremely important.” You can also read about brand persona more.

Lastly, leaked data may be used by competitors in order to steal your clients, reversing all your hard work. Needless to say, data security is critical to the success of a data-reliant lead generation system.

Where Do Businesses Go Wrong?

  • Not Keeping Track of Access Permissions

Instances of multiple access permissions can cause confusion within an organization. In cases where employee turnover is high, former employees may still have access to data. All databases should be strictly monitored to reconfirm who has access. Access redundancy should be eliminated.

  • Not Being Aware of Internal Threats

In many cases, internal stakeholders may “betray” the company by initiating a data leak. It is important for an organization to assess and monitor those potential threats to customer data security. It is also important to educate all internal stakeholders about safe operating procedures, ensuring the security of emails, and the importance of keeping company and client data secure.

  • Not Knowing How to Respond to a Data Breach

Many organizations do not have the knowledge or experience to effectively react to a data breach. This aggravates the issue: it leaves data compromised for a longer period of time. And encourages data thieves to expose much more data than would normally be possible, painting the organization in a poor light.

In the event of a data breach:

  • Identify the source and the extent of the breach. When you have a proper security log, this task and improving security for the future will become easier.
  • Alert your breach task force so they begin work on containing the breach.
  • Test to ensure that the temporary fix is completely secure, and implement the fix on any similarly vulnerable systems.
  • Inform all concerned authorities and affected customers of the breach. Make sure you have complied with all applicable laws in this regard.
  • Work to recover customer trust and reduce the economic impact of the breach.
  • Not Accounting for Physical Factors

Software is not the only risk factor for data security. Companies should make sure that all hardware is protected against risks such as side-channel and Trojan attacks. They should further ensure that hardware is protected against environmental and physical hazards, to prevent data loss and corruption.

  • Not Caring or Knowing Enough About Customer Data Security

Hackers and others with malicious intent often pick out “easy” targets for attacks. When an organization doesn’t put in proper safeguards to protect customer data security, there may be backdoors into your network. Remove them as soon as possible.

Organizations should routinely scan all systems for malware that may create such weaknesses, and remove them. They should also routinely check for improper configurations and corrupted files that may create weaknesses in your network. It is also important to educate employees so that user errors are kept to a minimum.

Organizations with poor data security make themselves more vulnerable to multiple/consecutive attacks. Because hackers are more aware of the weaknesses in the system, and how to exploit them.

What are Good Personal Data Security Practices?

  • Maintaining Strong Passwords

Weak passwords are hackable, providing those with malicious intent an entry into the system. A strong password should include lowercase and uppercase letters, at least one numeral, and at least one permissible special character. Take care not to repeat passwords (often). If you have a poor memory or too many passwords, use a password manager.

  • Educate Yourself (and Others)

Make sure to know the best customer data security practices, to use them. And to help others in your professional network, particularly colleagues, with the process. It will help you and your organization.

  • Be Conscientious

Integrate good data practices into your daily life! Use a virtual private network (VPN) when possible. Don’t share secure data without checking for HTTPS or a security certificate. Don’t share sensitive information over public networks. And don’t leave yourself logged in to online accounts.

How LeadBoxer is Keeping Client Data Secure

  • GDPR Compliance

LeadBoxer understands the potential risks of a data breach, and endeavors to keep your clients’ data secure. In accordance with this ideal, LeadBoxer’s lead generation process is fully GDPR compliant. GDPR, or General Data Protection Regulation, is a regulation agreed upon by the European Parliament, the Council of the European Union, and the European Commission. It applies to all companies who market to—and therefore collect the data of—citizens of the European Union, irrespective of where the company is based.

GDPR infographic on one year of work

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The regulation is stringent, ensuring that companies are transparent in their data privacy policies, and do their best to maintain data security. According to a 2018 survey by DMA, 62% of UK respondents felt more comfortable sharing their data once these laws were in place. General public response to the regulation is positive, and LeadBoxer’s compliance reflects a commitment to data and email security.

  • Privacy Policy

LeadBoxer’s privacy policy is GDPR-compliant and highly transparent. Steps we take to ensure the security of all data, irrespective of origin, or function. While data security and privacy are not the same, LeadBoxer is striving to ensure that data security and data privacy are both ironclads.

LeadBoxer provides a digitally secure, automated solution for data-based lead generation. Security of emails ensures that you are getting genuine clients and that your clients are protected. Alongside providing a secure system for your sales team, LeadBoxer is committed to maintaining customer data security and email security for you and your prospects.

Lead Capture Pages 101: Importance, Strategies, and Software

Lead Capture Pages 101: Importance, Strategies, and Software

If you spend more of your time scouring the internet for leads than actually closing deals, consider adding lead capture pages to your marketing strategy. With lead capture pages, you can automatically populate your CRM with fresh, highly qualified prospects, letting you spend more time connecting with people and less time combing through lead databases.

Best of all, lead capture pages can be implemented quickly. With the right software and strategies, you can get a lead capture page up, running, and working for your business in no time. Before you know it, you’ll find new leads for your business without lifting a finger.

What is a Lead Capture Page?

A lead capture page is an essential component of an inbound marketing strategy. Visitors usually land on the page after searching for business solutions or learning about your company through social media, blog posts, or search engines.

nutshell inbound marketing strategy

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A lead capture page attracts potential customers by offering a free resource, such as a white paper, report, or trial of a product. In exchange, the prospect fills out a short form with their contact information. This supplies your sales team with a continual source of leads. Read more about SaaS free trial.

The info collected from a lead capture page is then uploaded to your CRM, becoming the foundation of any contact record in your sales pipeline. Once you’ve identified a lead, lead intelligence software can uncover additional details about a prospect, analyze how engaged they are, and offer insights into how to best communicate with that person.

How Lead Capture Pages Help Sales Teams

Between calling clients and closing deals, your salespeople are busy enough. Lead capture pages give them the freedom to focus on these high-touch tasks and understand their prospects better.

Find qualified leads on autopilot

An efficient lead capture page reduces the time your salespeople would otherwise spend trawling LinkedIn or contact databases for leads. It also automatically begins the qualification process, as leads who express interest in your offerings are likely to be more receptive than cold leads to communications from your sales team.

Gain insight into prospects

Manual lead generation can’t compare to the level of contact enrichment that lead capture pages help provide. Many programs that build and run lead capture pages can take the data submitted and use it as a launchpad to uncover tons of other details about leads. This gives your sales reps a greater understanding of who they’re selling to.

Score and prioritize leads

If members of your sales team often wonder which leads they should prioritize over others, a lead capture page can help. When used in tandem with lead scoring software, you can analyze the online behavior of leads captured from a web form and more accurately predict which ones are likely to buy. That way, sales reps know exactly who to focus their energy on and who they can pass on.

15 Lead Capture Page Software Options

Many tools and sales artificial intelligence tools too with lead capture page functions come packed with additional features that help you get more from your leads. These software options usually fall under one of three categories:

  • Lead capture page software with lead intelligence and nurturing
  • CRMs with lead capture page builders
  • Landing page builders

Lead Capture Page Software with Lead Intelligence and Nurturing

1. LeadBoxer

lead capture pages software

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Out of the box, LeadBoxer can start identifying leads from forms, as well as IP addresses, email, and other touchpoints.

Pros:

  • Tracks leads’ online activity, including what web pages they visit on your website, how long they spend there, and what emails they click through
  • Creates a lead score to help your sales team prioritize prospects
  • Can identify website visitors who don’t complete a form

Cons:

  • Doesn’t include a CRM

Cost: LeadBoxer starts at $195 per month.

2. Leady

marketing strategies from leady

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Leady identifies and scores new leads based on their level of engagement. It includes features that help flesh out contact records, giving sales reps greater insight into who they’re selling to.

Pros:

  • Creates detailed profiles about people visiting your site so you can better segment leads for your sales team
  • Reveals where leads came from so you can zero in on the marketing strategies that work best
  • Tracks a lead’s activity with your website and email marketing, as well as all communications with your sales team

Cons:

  • Only downloads data once per day, so you can’t start nurturing new leads immediately
  • Basic plan only identifies 300 unique site visitors per month

Cost: Leady starts at $39 per month.

3. Autopilot

marketing automation software autopilot

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Autopilot is marketing automation software that can help you build lead capture pages, then nurture new leads on, well, autopilot.

Pros:

  • The interface allows you to visualize exactly how the customer journey will unfold
  • Can automate repetitive tasks like educating new subscribers, assigning leads to members of your sales team, and following up on new leads
  • Easy to build multiple drip campaigns tailored to lead segments

Cons:

  • Doesn’t come equipped with a CRM, so you’ll need to integrate it with a separate program
  • Integrates with a limited number of tools

Cost: Autopilot starts at $49 per month.

4. Act-On

web form builder act-on

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Act-On integrates with your CRM to help you attract, convert, nurture, and score leads with ease. Its web form builder tracks conversion rates and the source of form visits so you know which of your marketing efforts are working best.

Pros:

  • Automatically starts sending drip campaigns to leads
  • Comes with features that help score leads based on their website activity, so sales reps know their level of engagement
  • Easier to use than direct competitors like Marketo

Cons:

  • Incredibly feature-rich and on the pricier side, so it’s not feasible for many small and medium-sized businesses

Cost: Act-On starts at $900 per month.

5. Karta

marketing and sales solution from karta

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Karta was designed as the most complete marketing and sales solution on the market. It touches almost every aspect of the customer journey, from letting you build lead capture pages to scoring and prioritizing leads for your sales team.

Pros:

  • Includes lead tagging and scoring features
  • Doesn’t require integrations to manage all aspects of your business
  • Can create segmented campaigns that respond to specific behaviors, so you can start nurturing new leads automatically

Cons:

  • With so many features, Karta can sometimes feel clunky or unwieldy
  • Karta is newer to the market, so some kinks are still being ironed out

Cost: Karta starts at $99 per month.

CRMs with Lead Capture Page Builders

6. HubSpot

hubspot marketing platform

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HubSpot offers an all-in-one CRM and marketing platform that can build lead capture pages, organize leads, and prioritize them based on engagement.

Pros:

  • Comes with tools to build lead capture pages or embeddable forms with 1,000 form fields and a dozen different form types
  • Automatically uploads leads into the CRM and begins nurturing them with email campaigns
  • Gauges lead engagement, then prioritizes them in the CRM so salespeople know who to focus on

Cons:

  • While HubSpot CRM is free, you’ll likely need to invest in the sales and marketing bundle to get all the lead capture features you want

Cost: HubSpot Marketing Hub and Sales Hub start at $50 per month, while a bundle starts at $112.50 per month.

7. Pipedrive

marketing automations from pipedrive

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Pipedrive is a popular CRM known for working well right out of the box. With its web form builder, you can start capturing leads within minutes.

Pros:

  • New contacts in your CRM are automatically created from form submissions
  • Tracks all calls, emails, and contact activity for each lead
  • Pipedrive is so easy to use, you can train new users on it in just one day

Cons:

  • Doesn’t come equipped with predictive lead scoring, so you’ll need to integrate an additional tool if you want this feature
  • Limited marketing automation features compared to a CRM like HubSpot

Cost: Pipedrive starts at $12.50 per user per month.

8. Zoho CRM

lead generation from zoho

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Zoho CRM, one of the top-rated CRMs available, comes packed with features like web forms for lead generation. The tool can meet your customers at every stage of their lifecycle, from marketing to customer support.

Pros:

  • Drag and drop web form builder makes it easy to launch lead capture pages in minutes
  • Multiple levels of billing is great for businesses that plan to scale up
  • The interface is so user-friendly, many customers claim not to need training before getting started

Cons:

  • Customers report that importing and exporting leads sometimes leads to corrupted files
  • Emails generated by Zoho CRM can sometimes get sent to leads’ spam or blocked entirely

Cost: Zoho CRM starts at $12 per user per month.

9. Agile CRM

lead capture form tool agile

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Like Zoho CRM, Agile CRM lets you manage marketing, sales, and customer service all in one platform, but with a slightly cheaper price tag.

Pros:

  • Lead capture forms automatically sync data with the CRM, which can then segment leads based on behavior and characteristics
  • Can help you find unknown email addresses for leads using only a lead’s name and their company’s website address
  • Allows you to purchase additional features without upgrading to the next subscription level

Cons:

  • Users find some of the marketing automation features buggy
  • Customer support can be inconsistent

Cost: Agile CRM starts at $8.99 per user per month.

10. Keap

marketing and sales processes from keap

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Keap is the solution for teams who want all of the marketing and sales processes within the same platform. From the moment you capture leads to the time they make a payment, Keap does it all.

Pros:

  • Automatically segments leads based on form answers, then nurtures them with emails and content based on certain behaviors and triggers
  • A great e-commerce business solution
  • Full range of marketing automation capabilities is notably strong

Cons:

  • Doesn’t work well at blocking spam form submissions
  • New users need significant training before they can expect to use the program efficiently

Cost: Keap starts at $79 per month.

Landing Page Builders

11. Instapage

landing page builder from instapage

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Instapage started as a dynamic landing page builder but has since transformed into an advertising conversion cloud. With Instapage, you have all the tools you need to optimize your advertising funnel and turn more leads into customers.

Pros:

  • Create an entire advertising funnel to attract visitors to your web forms, then convert them into leads
  • Automates the process of creating multiple landing pages that match the messaging of your social media or search engine ads
  • Drag and drop landing page builder creates stunning lead capture pages with no coding required

Cons:

  • Doesn’t integrate with email marketing platforms like ConvertKit, so you’ll need to find a workaround if you want to start automatically nurturing new leads from form submissions

Cost: Instapage starts at $149 per month.

12. Unbounce

lead capturing opportunities from unbounce

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Unbounce offers many of the same features as Instapage but at almost half the price. Small businesses that want to build unique lead capture pages to match all their ads will love Unbounce’s functionality and affordability.

Pros:

  • Drag and drop builder lets you collaborate with team members and make edits in real-time
  • Lets you create pop-ups and sticky bars for even more lead capturing opportunities
  • Uses A/B testing to automatically optimize pages for the best conversions

Cons:

  • The builder isn’t as intuitive as some of its competitors, so new users should expect a slight learning curve
  • Certain landing page features require additional coding

Cost: Unbounce starts at $79 per month.

13. Leadpages

lead generation tool leadpage

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Leadpages is a landing page builder and lead generation tool geared toward small business. It’s extremely easy to use and has almost no learning curve.

Pros:

  • Comes packed with templates so you can start capturing leads even faster
  • Has a feature that tells you exactly what you need to tweak on your landing page in order to increase your conversions
  • If you only want to build a few basic lead capture pages, Leadpages is the most affordable option

Cons:

  • Doesn’t integrate smoothly with software like Stripe, so if you want to add fields like coupon codes to your pages, you’ll have to find a workaround
  • The price of the fully functional version can be prohibitive for small businesses

Cost: Leadpages starts at $25 per month.

14. Landingi

landingi landing page creator

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Landingi is an affordable alternative to some of the bigger landing page builders in the industry but is just as easy to use.

Pros:

  • Customer service is receptive to user feedback and often implements suggestions into future upgrades
  • Includes a feature that tells you where site visitors came from, so you know which marketing efforts are leading to the most conversions.

Cons:

  • Not good for making several similar landing pages with tweaks only to certain blocks or modules
  • Less feature-rich than some of its competitors

Cost: Landingi starts at $29 per month.

15. Mailchimp

mailchimp all-in-one marketing platform

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Mailchimp has long since upgraded from an email marketing tool to an all-in-one marketing platform, offering features like a landing page builder, conversion rate tracking, and even free domains.

Pros:

  • Easy to integrate with almost any tool
  • Start building and hosting landing pages for freet
  • Its paid version is the most affordable of its competitors, making it ideal for small or new businesses

Cons:

  • A landing page builder isn’t nearly as dynamic as others on this list
  • Limited segmentation ability
  • No plugin with Spotify

Cost: Mailchimp’s paid plans start at $9.99 per month.

Tips for Creating an Optimized Lead Capture Page

Not all lead capture pages are created equal. To maximize your conversions, there are certain best practices you should keep in mind when designing a form.

Limit the fields in the lead form

Having too many fields, especially ones that feel irrelevant or invasive, can lead many visitors to navigate away before they finish completing the form. The quicker a visitor can enter their info, the more likely they are to convert.

For example, visitors who want to sign up for a free trial of LeadBoxer only have to enter their email address to get started.

lead form from leadboxer

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Even if they need to enter additional info before they can start using the program if feels less forced than a form that demands several lines of data upfront.

Compare that to this form, which requires visitors to fill out seven fields before they can access a report.

how to loose valuable conversions

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Chances are, this company is losing out on valuable conversions because visitors aren’t ready to divulge that level of information.

Match the fields in the lead form to the offer

It doesn’t matter if it’s helpful for you to know a lead’s company or job title. If that info doesn’t relate to the gated resource you’re offering, it might reduce your conversion rate.

Check out this registration for a free webinar from Kinsta, a managed WordPress hosting provider, which only requires that attendees submit their name and email.

registration form from kinsta

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This is presumably so attendees can receive the link and a calendar reminder for the webinar. If Kinsta were to ask for less relevant information, such as company name or job title, visitors might be put off and leave the page before completing their registration.

Choose the right positioning for the lead form

There are three places you can position the lead capture form: above the fold, at the bottom of a page, or in a pop-up. Each has different benefits.

If the form is above the fold, that means you can see the form at the top of the page without having to scroll. This type of form is quick to grab a visitor’s attention and works best when used as a post-click landing page for a search engine or social media ad.

right positioning for the lead form

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Sometimes the form is positioned next to an image of the product. This serves as a visual reminder of what the visitor will receive in exchange for their info.

Another option is to position the form at the bottom of the page.

lead capture form from hubspot

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Visitors who read through all the info about your product or resource before submitting their info demonstrate a high level of engagement, which helps your sales team prioritize them.

Finally, you can put your lead capture form in a pop-up, as Instapage does for visitors who want to download a free guide.

pop-up capture form from instapage

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This method keeps visitors focused on the form, so they’re less likely to be distracted by other links or elements on the page before submitting their info.

Include your privacy policy

The info collected through lead capture pages is sensitive enough to qualify as personal data under the General Data Protection Regulation (GDPR). The GDPR, which regulates the personal data of all European Union residents, requires that you disclose how and why the data is collected, as well as how you handle the data and dispose of it.

In addition to including this disclosure in your existing privacy policy, you should also link to your privacy policy on the lead capture page. HubSpot, like many B2B companies, positions this link at the bottom of the form so that visitors are sure to see it before they submit their info.

privacy policy on display ob hubspot

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Aside from being a legal necessity, having your privacy policy on display shows your brand’s professionalism and commitment to the customer’s best interests.

Generate Leads on Autopilot for Your Sales Team

Your B2B marketing strategy is incomplete without a lead capture page. A lead capture page is the simplest way to find and qualify prospects for your sales team, who can then redirect their energy on nurturing leads and closing deals. In the long run, this relatively inexpensive strategy can end up generating significant revenue for your company.

However, even if you follow all the tips and best practices for creating an optimized lead capture page, the page only works as well as the software you pair it with. With the right software, you’ll never have another high-quality lead slip through the cracks because of pipeline mismanagement. Your best bet is to use a lead intelligence tool that can take the info you collect from lead capture pages and turn into actionable data that helps you prioritize leads and convert them into customers with ease.

Comparison: The 10 Best Sales Intelligence Tools

Comparison: The 10 Best Sales Intelligence Tools

It’s no secret that to make sales, you need to know your individual prospects inside and out, from the size of their company to their most recent source of funding. However, gathering this data is time-consuming. Most sales reps are extremely busy communicating with their leads and working to close deals.

Meanwhile, sales intelligence tools automatically find and interpret this data so your reps don’t have to. With the right sales intelligence tools, your reps can focus more on delivering a better sales experience to prospective customers and less on data entry.

This guide offers an introduction to sales intelligence and a comparison of some of the most popular tools available. That is to say, with the right suite of tools, your team will be able to close more deals faster and with less data entry.

Keep reading or skip ahead to these sections:

What are Sales Intelligence Tools?

Sales intelligence involves gathering and analyzing information about prospective customers. As a result, sales reps can keep their pipelines filled with high-quality leads that are likely to close.

While a sales rep could do this manually by collecting data from social media, news outlets, lead capture pages, and company websites, in reality, the process is too time-consuming for this approach to be feasible.

That’s where sales intelligence tools come in. These tools automate the collection and interpretation of data, helping reps to:

  • Find potential new customers
  • Populate prospect records with details such as contact info, company size, and revenue
  • Track online behavior, including email clicks, website interactions, and search habits around the web
  • Qualify and rank leads according to their likelihood to buy
  • Update lead records so their data is always accurate
  • Gather relevant info from public sources like social media or news outlets

The Importance of Sales Intelligence

The main selling point for sales intelligence is its ability to streamline your workflow, therefore saving your team time and energy.

Moreover, without sales intelligence, reps can end up wasting time:

  • Searching for leads and accurate contact info
  • Pursuing leads with no real interest in buying
  • Passing up on prospects that actually want to hear from them

In short, with sales intelligence and sales AI, not only do reps know who they should contact, in addition, they’re already familiar with that company’s unique financial situation, any recent staffing changes, and other details that influence their pain points. As a result, reps can then refine their pitch to be sure they’re addressing each prospect’s most pressing needs.

The 10 Best Sales Intelligence Tools

1. LeadBoxer

sales intelligence tool leadboxer

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LeadBoxer helps you identify, track, and prioritize leads with ease.

Pros:

  • Identifies anonymous website visitors
  • Finds and fleshes out prospect profiles with contact info, company size, and other important details
  • Tracks website and email marketing behavior
  • Assigns contacts a lead score and helps prioritize prospects

Cons:

  • Doesn’t include intent data
  • Doesn’t gather insights from news outlets regarding recent company changes

Price: LeadBoxer’s basic plan starts at $195 per month.

2. ZoomInfo

zoominfo sales tool

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ZoomInfo keeps your lead database up-to-date with the most relevant and actionable details.

Pros:

  • Includes intent signals, so you know exactly which accounts are actively researching problems for which you provide solutions
  • Enriches contacts within your CRM, as a result, information like company size, funding, and technology use is always accurate

Cons:

  • Doesn’t score or help prioritize leads

Pricing: Contact ZoomInfo to find the right plan at the right price for your needs.

3. LinkedIn Sales Navigator

linkedin sales navigator

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LinkedIn Sales Navigator helps you find new leads and offers a ton of insight, for example, who they are and what makes them tick.

Pros:

  • Advanced search and lead recommendation options make it easier than ever to find prospects that fit your ideal customer profile
  • Integrates with your CRM so the leads you find are automatically saved as new contacts
  • Sends you alerts about job changes and other big shifts happening at target accounts

Cons:

  • Offers no insight into a lead’s behavior on your company’s website or around the web
  • Doesn’t help score or prioritize prospects

Pricing: LinkedIn Sales Navigator starts at $65 per month for a basic plan.

4. EverString

everstring business data tool

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EverString uses a combination of artificial intelligence (AI) and human intelligence to monitor companies and give you the most comprehensive view of their current situation.

Pros:

  • Firmographics, news, intent data, and more certainly give you a 360-degree view of prospects
  • Tracks 20,000 intent signals per company, therefore giving you insight into who needs your product most
  • Automatically verifies contacts so you’re reaching out to the right person every time

Cons:

  • Requires significant training before you can use it efficiently
  • The cost can be prohibitive for smaller businesses

Pricing: EverString starts at $820 per month, so it is on the pricier side.

5. HubSpot Sales

hubspot lead searching tool

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HubSpot Sales is a CRM and lightweight sales intelligence tool all in one. As a result, making this a comprehensive solution for businesses on a tight budget.

Pros:

  • Tracks who visits your website in real-time so you can find new, qualified leads without actively searching
  • Prioritizes leads and scores them, showing reps who to reach out to first

Cons:

  • Doesn’t search for news or other insights that may impact your lead’s willingness to buy
  • Doesn’t automatically update or verify contact information

Pricing: HubSpot has a free version of its popular CRM, but Sales Hub starts at $50 per month.

6. Clearbit

sales contact database clearbit tool

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Much like ZoomInfo, Clearbit for sales is a contact database that updates your records with a range of insights.

Pros:

  • Includes a database of 200 million contacts at 20 million companies. So finding leads within your parameters is a breeze
  • Automatically enriches records with up-to-date contact and company information
  • Scores and routes leads to reps, who can strike while the iron is hot

Cons:

  • Doesn’t track website or search behavior
  • Some customers complain that Clearbit’s databases don’t update often enough

Pricing: Clearbit starts at $99 per month.

7. Adapt

lead builder tool adapt

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Adapt is one of the more lightweight and inexpensive tools on this list. However, it also offers limited features.

Pros:

  • The lead builder tool lets you build a list of new prospects in seconds using Adapt’s contact database
  • Chrome extension finds emails for leads on LinkedIn

Cons:

  • Doesn’t offer insights based on news or intent signals
  • Doesn’t score or prioritize leads

Pricing: There’s a free version, or you can choose a basic plan that allows more views and downloads. The basic plan is $39 per month.

8. InsideView

sales acceleration tool insideview

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InsideView integrates with your CRM to provide accurate information about target accounts and employees.

Pros:

  • Includes data like finances, recent news, and competitors, therefore giving you the clearest picture of who your lead is and what their pain points are
  • The “corporate family tree” feature shows you all the key players involved in a decision-making process. As a result, allowing you to build all the necessary connections to make a sale

Cons:

  • Doesn’t score or prioritize leads
  • CRM integrations can sometimes be buggy or clunky

Pricing: InsideView’s Sales Acceleration tool starts at $99 per user per month.

9. Lusha

lusha tool for connections with leads

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Lusha makes it easy to enrich and verify contact profiles. In other words, you can make faster and better connections with leads.

Pros:

  • Can be used as a Chrome extension to verify leads during your browse in LinkedIn
  • Automatically updates leads in Salesforce
  • Comes with a feature that scores and routes leads. As a result, reps always connect with the right prospects

Cons:

  • Customers complain that the phone numbers for leads are often incorrect.

Pricing: Lusha offers a free version of the tool. A basic plan starts at $23 per user per month.

10. UpLead

uplead sales process acceleration

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UpLead is similar to Adapt or ZoomInfo. For instance, you can find verified contact info for leads, therefore enriching the records in your CRM.

Pros:

  • Their database of 46 million contacts in 200+ countries makes it easy to get in touch with key players at target accounts
  • You can search for contacts and companies using over 50 different criteria. For example, location, management level, and revenue
  • Verifies email addresses in real-time, so you’re always getting the most accurate information right when you need it

Cons:

  • Revenue levels are broad. However, you can filter for revenue in a range of $1m-$10m, but not $1m-$5m
  • Smaller database size than its competitors

Pricing: UpLead offers a free version or a basic plan that starts at $99 per month.

Accelerate Your Sales Process With Sales Intelligence Tools

To build a strong relationship with your prospects, most importantly you need the most up-to-date information about their company and its needs. Sales intelligence tools and customer data software automate the collection and interpretation of this data, letting sales reps focus on moments of actual connection.

However, not all sales intelligence tools are created equal. Some excel at finding accurate contact information, while others stand out in their ability to gather intent data and relevant news from media outlets.

None of this data is helpful if you don’t know which leads are most worth focusing your efforts on. In the end, sales intelligence tools with lead scoring or prioritization features and demand generation marketing strategies are perhaps best able to accelerate your pipeline and close more deals.

LeadBoxer does exactly that. With website visitor identification, record enrichment, online behavior tracking, and lead scoring, LeadBoxer can find and prioritize prospects on autopilot, putting sales reps closer than ever to the actual sale. Get started with a free trial today.

What is Cost Per Lead & Why You Should Be Using It

What is Cost Per Lead & Why You Should Be Using It

Advertising and marketing campaigns are key to finding new customers for your business, but how do you know if those campaigns are working effectively? If you’re getting new customers but paying more than they’re worth in ad spend, it could mean an unsustainable future for your business.

Luckily, there’s an easy way to measure how cost-effective your campaigns are. Cost per lead (CPL) is a metric that tells you whether or not your efforts and ad spend are paying off.

In this guide, we’ll take a deep dive into CPL, from what it is to how to lower it. Once you start tracking CPL, you can create more effective marketing campaigns and attract more leads for less money. Keep reading, or jump ahead to these sections:

What is Cost per Lead?

The cost per lead (CPL) is the amount of money it takes to generate a new prospective customer for your sales team from a current marketing campaign. These prospective customers — or leads — have seen an ad, clicked on it, then given some of their contact details in exchange for a white paper or more information about your product, thus keeping your sales pipeline full.

CPL lets marketing teams know if they’re spending an appropriate amount on different avenues of acquiring new leads, such as Google Ads or Facebook Ads. The higher the CPL compared to other businesses in your industry, the less effective the marketing campaign is. Naturally, a lower CPL is considered ideal.

CPL is only one of many metrics that digital marketers often look at. Try not to confuse it with these other abbreviations:

  • Cost per Thousand (CPM) – The cost of 1000 users viewing the ad
  • The Cost per Click (CPC) – The cost of one person clicking on the ad
  • Cost per Action (CPA) – The cost of one person buying a product

cpm vs cpc vs cpa vs cpl

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CPM is a more useful metric for companies who are trying to build awareness around their brand, like McDonald’s or Coca-Cola

Users who view the ad don’t necessarily take any action, but they might remember the brand later on. CPA comes into play for eCommerce companies that sell low-ticket items at high volume. If you’re a B2B company or a brand with a high-ticket item like a luxury car, it’s not as likely that visitors are going to buy a product the first time they click on an ad.

CPC measures how much it costs when a person clicks on an ad in a pay per click (PPC) marketing campaign, which is important for determining how much you should spend. If your average CPC is $1, your conversion rate is 10%, and you want 100 new leads this month, you would need to spend $1000 on that campaign.

How to Calculate Cost per Lead

Calculating CPL is relatively straightforward. Simply divide the amount of money you spent on a campaign during a set period by the number of leads acquired through that campaign in the same period.

How to Calculate Cost per Lead (cpl formula)

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For example, if you acquired 100 leads through a Google Ads campaign that cost $1000, the CPL for that campaign would be $10.

Don’t forget to calculate separate CPL metrics for different campaign platforms. On its own, calculating the CPL for all of your marketing efforts across email, social media, and search engines would have limited usefulness. If the CPL was higher than the standard for your industry, you wouldn’t know which platform’s campaign needed adjustments.

This is why it’s so vital to know where your leads are coming from. You wouldn’t want to attribute John Smith to your Facebook Ad CPL calculation if he actually learned about your product through Google Ads.

How to track leads?

A common way to track where leads came from is through a UTM code. A UTM code attaches to the URL of a landing page so that Google Analytics can see which ad campaign referred visitors to the page. You can then count up the number of leads acquired through unique campaigns.

Lead generation software like LeadBoxer automates this process. The Segments feature can add a tag to each lead acquired specifying their industry, location, and referrer, to name a few.

leadboxer segments feature

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Finding your total attributed leads is then as easy as selecting the right filters to see who was acquired in a certain period from a certain campaign.

Cost per Lead Industry Benchmarks

Knowing your cost per lead is only the beginning. By comparing the CPL you calculated in the previous step to the industry average, you can know whether you’re paying too much or just the right amount for your leads.

To help out, GoConvert aggregated data from over one hundred sites and reports to come up with cost per lead averages by industry.

cost per lead averages by industry

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As can be expected, higher-ticket items like marketing agencies and financial services have higher CPLs, with the highest average CPL at $100. Media and publishing, meanwhile, have the lowest average CPL at $11.

6 Ways to Reduce Cost per Lead

If your CPL is a little higher than it should be, don’t worry. There are several ways you can tweak campaigns and acquire more customers for less.

1. Personalize your campaigns

One possible reason why you’re not getting more leads for your money is that your ads and landing page don’t match. Message matching is when the expectation set by the ad is met by the experience on the landing page.

For an example of an ad that gets this right, take a look at what happens when you search for “best CRM” in Google. Zoho CRM claims the top spot with this ad:

best crm

Notice how the phrase “best CRM” is repeated in the title of Zoho’s ad. With a title like that, potential customers know exactly what kind of promise Zoho is throwing out there.

After clicking through, visitors land on this page:

zoho crm

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Notice anything familiar?

“Best CRM” is repeated in the page’s header. Not only that, but a call to action and place to submit info is displayed clearly above the fold of the page. From start to finish, potential customers know exactly what to expect from Zoho.

This degree of campaign personalization might seem like overkill, but according to a 2018 survey by Evergage, 88% of today’s customers expect to have personalized shopping experiences.

Resultiks, on the other hand, misses the mark. Search for “marketing automation software”, and you might run across this ad:

marketing automation software

There are some indications within the ad’s title that Resulticks is the right match for marketing automation software, but clicking through to the landing page only confuses matters:

Resulticks

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There’s no sign above the fold that Resulticks helps with marketing automation. Customers might be left wondering if they landed on the wrong page and won’t be as inclined to submit their info for a demo.

2. A/B test ads

Between your keywords, copy, and images, there are several variables influencing how well your ads are performing. It can be tempting to go with your creative instincts when crafting an ad, but instincts don’t guarantee results. Only by running two versions of the same ad can you figure out which elements resonate most with your ideal customers.

Here’s how that might play out in an example ad created by AdEspresso for their eBook:

adespresso ebook ad

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The first ad clearly outperforms the second ad with a higher click-through rate (CTR) and conversion rate. The lower cost per sale shows the marketing team that they’re on the right track with the first ad.

Remember: When you’re A/B testing, it’s best only to change one variable with each test. Tweak the title of an ad during one test, then the image during another. By reducing the number of variables at play, you can be sure about what your audience likes.

3. Rethink your keywords

Every once in a while, go into your ads manager—whether it’s for Google, Bing, or another platform—and analyze how well your chosen keywords are performing. Clean out the ones that aren’t driving leads and spend time optimizing the ones that are. Don’t worry if the keywords you deleted are highly searched. If they aren’t bringing prospects to your business, they’re a drain on your ad spend.

Another way to improve your keyword performance is to target more long-tail keywords. Long-tail keywords are more specific and less searched than broad keywords, but the audience also tends to be more motivated and willing to convert.

4. Lower keyword bids

Those keywords that are converting but with a high CPL? Consider bringing the bid down. Lower bids might drop your search engine campaign’s average position, but it would also give you longer exposure on results pages and more clicks.

It might also be that the manual bid you set months ago no longer reflects the average cost of landing on the first page, as was the case with this client at White Shark Media:

whitesharkmedia bid

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If you don’t want to manually adjust your bids all the time, Google offers Automated Bidding so you can hit your goals without a ton of extra labor. There are several types of automated bidding strategies, including one to maximize conversions. With Maximize Conversions, Google’s AI tries to get the most conversions for your campaign within your budget.

5. Retarget site visitors based on behavior

It’s one thing to retarget people who have visited your site with another round of ads. It’s another to retarget them based on the specific action they took on your site.

Start by analyzing the behavior of leads who have already converted. Keep your eye out for certain trends, like visiting a particular page or taking a specific action before finally making the sale. It may be that customers exhibit the same behavior before buying from you.

A lead generation tool like LeadBoxer tracks all lead website and email activity for you, so all you have to do is go into a lead’s profile and check out where they’ve been and what they’ve done.

leadboxer tracker

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Once you’ve identified certain behaviors, you can create a retargeting campaign based around those behaviors. For instance, if a high percentage of prospects turned into customers after viewing the pricing page for more than a minute, you may want to retarget future prospects who take the same action.

This strategy can be applied to almost any behavior, whether they only visited your homepage for a few seconds or watched an entire demo video.

6. Check performance by time, device, or location

There are several variables about your audience that may be influencing your CPLs. Take a look at your ads manager and compare how campaigns are performing by:

  • Time of day – When are most leads acquired?
  • Device – Are leads more likely to be on desktop or mobile?
  • Location – Where are the most leads located?

These aren’t the only factors that might be driving up your CPLs. Analyze trends across your audience and try adjusting campaigns to focus on times, devices, and demographics that are performing well.

Use Cost per Lead to Make Your Marketing Campaigns More Effective

If there’s one marketing metric to keep your eye on, it might by CPL. Knowing where your marketing efforts stand next to your competitors’ lets you know if you’re on the right track or if you need to tweak some campaigns.

LeadBoxer simplifies CPL monitoring so you can focus on optimizing your marketing campaigns. The Segments feature quickly filters leads based on which ad campaign first brought them to your site so you can quickly calculate the CPL for each campaign. When it’s time to optimize, use the website and email tracking feature to identify which lead behaviors warrant retargeting. Get started today and try out LeadBoxer for free.

What is Lead Intelligence & Why Should You Care?

What is Lead Intelligence & Why Should You Care?

Imagine knowing your leads’ level of engagement with your brand, the likelihood that they’ll buy your product, and even the best strategies for communicating with them. With that kind of information, you could increase the effectiveness of your prospecting and win more deals. Lead intelligence is what makes it possible.

But what is lead intelligence, and how do you start using it in your business? This guide covers the basics, including the most useful types of lead intelligence and the best tools available today. Once you learn how to leverage lead intelligence, you’ll wonder how you ever managed to make sales without it.

What is Lead Intelligence?

Lead intelligence is a form of data that significantly elevates your understanding of your prospects. So you can better address their pain points, communicate effectively with them, and win their business. When it comes to B2B sales, lead intelligence is invaluable.

What is Lead Intelligence

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Given how effective lead intelligence is for prospecting, chances are that if your competitor isn’t already taking advantage of this sales strategy, they will be soon. All the more reason why you should start incorporating this form of data into your company’s sales process today.

There are several different types of lead intelligence. Which ones you should focus on depends on the needs of your business.

Types of Lead Intelligence

Knowing your lead’s name, email address, and phone number is just the beginning of lead intelligence. The following data points tell you just how interested prospects are in your product, what their pain points are, and how you can better connect with them.

Site visitors

Who’s visiting your website that isn’t already on your radar? Some lead intelligence software can unveil a visitor’s name, contact information, and company before they ever fill out a form.

Given that only 2% of website visitors fill out a form, being able to tap into that other 98% is a game-changer.

Contact information

If you know your lead’s name and company but don’t know how to reach them, there are tools available that can dig up and verify their email address or phone number for you.

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A Chrome extension such as this one from Lusha or a contact database like ZoomInfo both make it simple to find up-to-date info for all of your prospects.

Company details

If a company has recently received a big investment or has launched a new project, you should know about it. This information can give you insight into whether or not now is the right time to reach out with your offer. Updates about new hires or job changes also let you know if you’re contacting the right person.

Demographics

Study your company’s ideal customer profile, then make sure your lead intelligence software is gathering any details you need about a prospect’s age, job role, and geographic location. Knowing that a prospect has the essential characteristics of your ideal customer ensures that you spend time reaching out to the best leads.

Social media profiles

There are more ways than ever to connect with prospects. Knowing their LinkedIn profile, Twitter handle, or other social media profiles gives you more opportunities to engage with prospects outside their inbox and earn their trust. It also helps you come up with talking points based on the content they’ve recently posted.

Pages visited

Knowing the number of pages a prospect visited on your site can help you gauge their level of interest in your product. Lead intelligence can take it one step further and show you exactly which pages they’ve visited. And how long they spent on that page, shedding light on what problems they need help solving.

Emails opened

Ideally, you also want lead intelligence software that can integrate with your email marketing platform. To show you which emails a prospect opened, how long they spent reading the email, and if they clicked through on any links.

Site revisits

Does a prospect often return to your site? This can signal a greater level of interest in your product. Some lead intelligence software will alert you at the moment of a site revisit. So that you can reach out while your at the top of a prospect’s mind.

Personality characteristics

Knowing if a prospect prefers to communicate by email or phone is sometimes the difference between making or losing a sale. Some lead intelligence software can also clue you into their negotiation style, mannerisms, and questions that are most likely to prompt a desirable response.

Lead Score

Now that you have all this lead intelligence, how do you make sense of it quickly enough to take action? A lead score takes all the data you’ve gathered on a prospect and turns it into a number. This number indicates the likelihood that they’ll buy. There are formulas out there for calculating this yourself, but it can be a tedious process. Luckily, some lead intelligence software will make this calculation for you.

The Best Lead Intelligence Software

There are several different types of lead intelligence tools available that can find and help you interpret the best data on your prospects.

LeadBoxer

LeadBoxer is a solid all-in-one lead intelligence option that integrates with your CRM and marketing tools of choice. Not only does it help you identify and track website visitors and email behavior, but it also assigns them a leadscore based on their engagement with your brand across multiple channels and mediums. With LeadBoxer, not only do you know what kind of content prospects are most interested in, but you immediately know which prospects are most worth pursuing.

HubSpot Sales

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CRM heavyweight HubSpot offers sales tools that anyone can start using for free. The paid version of the platform comes equipped with features that identify prospective companies and their level of engagement. It can also track page views, pages visited, and the number of visitors from each company. However, HubSpot Sales doesn’t identify individual or anonymous visitors to the degree that LeadBoxer does.

VisitorTrack

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In addition to identifying and tracking anonymous website visitors, VisitorTrack offers intent data about a business. Intent data indicates that a prospect has been actively researching topics relevant to your business at other locations around the web. For instance, if you sell a marketing automation solution and a visitor to your site has been researching similar tools or topics on other websites, VisitorTrack will let you know.

Albacross

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Like HubSpot Sales, Albacross identifies companies that are visiting your website and shows you how engaged they are. It also goes into stats like the company’s revenue, the number of employees, exactly which pages they visited, and how long they spent on the site.

Albacross doesn’t identify individual visitors, but it does offer a list of GDPR compliant email addresses for decision-makers at the companies visiting your site. With this tool, you can have a better idea of whether or not the person you’re contacting has the authority to make a purchase.

LeadSift Buzz

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Buzz from LeadSift tracks what’s going on at a prospective company, such as if they found new sources of funding or launched a new product, eliminating the need to do that research yourself. In addition to curating all this news for you, Buzz offers guidance about what to do with that information, taking the guesswork out of conversation starters or talking points.

Crystal

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Crystal sets itself apart from other tools in this list by focusing on intelligence about a lead’s personality. This is especially useful for when you’re ready to contact a lead, deliver a proposal, or negotiate a contract. Few other tools can offer the same level of insight about a lead’s personality that Crystal can, but it doesn’t track their level of engagement with your brand or tell you how likely they are to buy.

LinkedIn Sales Navigator

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LinkedIn Sales Navigator leverages a platform that both you and your prospects are already using. Sales Navigator comes with advanced search functions that make it easier than ever to find leads that match your ideal customer profile and can even recommend leads that you wouldn’t have thought of.

Lusha

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Lusha is one of the highest-ranked lead intelligence tools on G2. Its Chrome extension provides B2B contact enrichment based on profiles from places like LinkedIn or Twitter, making it easy to build up your list of prospects while you browse.

Use Lead Intelligence to Find and Engage With Qualified Prospects

If you’ve ever felt like you’re engaging with too many prospects and have not enough to show for your efforts, it’s time to integrate lead intelligence into your sales process. With lead intelligence, you’ll know exactly which prospects you should focus your attention on, plus which talking points you should use with them and how to engage with them in a way that earns their trust.

When it comes to choosing a lead intelligence tool, you can’t go wrong with an option that gathers data about anonymous visitors from a variety of sites and platforms, then interprets it into an actionable lead score. That way, you’ll spend more time on prospects who intend to buy and win more deals.

Cross-Domain Tracking: A Guide to Tracking Visitors Across Multiple Websites

Cross-Domain Tracking: A Guide to Tracking Visitors Across Multiple Websites

Is your business operates across multiple domains and you aren’t already taking advantage of cross-domain tracking? Then you’re probably missing out on the sort of insights that could turbocharge your marketing and sales. Cross-domain tracking is a tool that’s all but essential for businesses with two or more sites. For example, the main website, a cart checkout site, a knowledge base, or a marketing campaign site.

In this guide, you’ll learn what cross-domain tracking is, why it’s important, and what tools are available to help you access it. By the end, you’ll know if this tracking is right for your business and which tool is best for your needs. With this kind of tracking and sales prospecting tools in your tool belt, you’ll be able to market more effectively to individual users and earn more sales.

What is Cross-Domain Tracking?

This kind of tracking gathers data about two or more sites. In particular, the navigation path from one site to another during a single session.

One Domain Tracking

For businesses with one domain, such as www.example.com, Google Analytics has made it simple and free to install a tag so that you can monitor data like:

  • Pageviews
  • Unique visitors
  • Average session duration
  • Acquisition
  • The flow of traffic between pages

You can even see what specific businesses are viewing a site thanks to Google’s ISP identification.

If your business has a second domain, you can install a separate Analytics tag that will record data for that site. However, the reports for both sites are kept separate.

diagCrossDomainTwoProfiles

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Therefore, if a user begins a session on www.example.com and then navigates to www.mysite.com, the data report from www.mysite.com will treat it as a new session. Instead of a continuation of an activity that began on www.example.com.

Cross-Domain Tracking

If you want to treat a session that begins on www.example.com and ends on www.mysite.com as a single entity instead of two unique sessions, then you’ll want to use cross-domain tracking.

The data for both sites will then be presented as a single report, like so:

diagCrossDomainOneProfile

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It’s possible to use Google Analytics or other software to enable cross-domain tracking, as you’ll see in a later section. Depending on which tool you use, you’ll either get a bird’s eye view of how the average user engages with your sites, or you can follow the experiences of unique visitors and then get actionable insights that your sales and marketing teams can use.

Why is Cross-Domain Tracking Important?

This kind of tracking can have different benefits for multiple divisions in business, chiefly marketing and sales.

For Marketing Teams

Marketing teams who are looking to improve the buyer’s journey across multiple sites and create a better customer journey map likely need to use it.

For example, if your business has some form of Lead Generation component or shopping cart checkout housed on a separate domain, cross-domain tracking allows marketing teams to analyze what’s working across multiple domains to help convert visitors to buyers and what needs more refinement.

Here’s an example of how this might look in Google Analytics:

GoogleAnalyticsNavigationPaths

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This User Flow report shows what pages visitors navigate to and from over the course of their sessions. You can see which paths are most common, as well as which pages users are more likely to bounce from. With cross-domain tracking, you can observe this flow across more than one site.

Cross-domain tracking can also make it possible to serve specific content to users across multiple domains based on their previous behavior, especially if you’re using a tool that’s designed to identify website visitors and respond to their behavior. This kind of targeted marketing can increase conversion rates.

For Sales Teams

Sales teams who prioritize a user’s level of interest when qualifying leads will find cross-domain tracking useful. It provides a more detailed picture of visitors’ engagement with one brand across multiple domains, giving sales teams a better frame of reference for how engaged, qualified and possibly interested a lead is.

Data about a user’s engagement or intent data is often used to calculate a lead score or a number value that describes how promising the user is as a lead. The example below shows a site user with a lead score of 83.

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Tracking engagement across multiple domains is essential for qualification and accuracy. Without cross-domain tracking of user engagement, you might be missing out on leads who are more engaged on one site but not the other.

How Do You Install Cross-Domain Tracking?

There are a few different tools that can enable tracking, including Google Analytics and LeadBoxer.

Google Analytics

Setting up a Google Analytics tag for one domain is pretty straightforward. Most people with basic web maintenance skills can figure it out on their own.

Things get more complicated when it comes to cross-domain tracking. If you decide to go with this method, it’s best to bring an experienced engineer into the picture who can install it correctly and maintain it as necessary.

Check out this guide for a complete rundown of how to install it with Google Analytics. As you’ll see, it’s a fair bit trickier than installing single domain tracking.

Even with this method, you won’t be able to track individual users. Google Analytics can give you a sense of what businesses are using your site and how users on average are engaging with the site, but it’s not designed to get any more granular than that.

LeadBoxer

LeadBoxer is platform for identifying and tracking individual users and their actions across one or more sites, where it is enriched, segmented and used  to calculate a lead score. This lead score helps sales teams know who they should invest their time and energy toward to nurture that lead into a customer.

Marketing teams can also benefit from LeadBoxer. They can get under the hood of individual users and see what content they’re engaging with across one or multiple sites, then target them with content that’s reflective of their previous behavior.

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In short, the big difference between Google Analytics and LeadBoxer is the ability to zoom in on a single user and take action based on their behavior. LeadBoxer also makes it possible to identify visitors who would otherwise remain completely anonymous, so you can reach out and make contact with these users in the event of B2B sales.

Cross-domain tracking is a standard feature included in LeadBoxer and can be enabled for you without doing any additional work.

To get started, schedule a call with LeadBoxer and ask for a trial with cross-domain tracking.

Installation is easy, simply install the same pixel in all your domains and we will take care of connecting the users/sessions without the use of 3rd party cookies!

All in all, LeadBoxer is a painless way to get cross-domain tracking at your fingertips. For more information about how to install t tracking with LeadBoxer, click here.

Opentracker

Opentracker offers a blend of Google Analytics and LeadBoxer features. Its primary purpose is to track unique visitors in realtime. Cross-domain tracking comes standard with this tool and is easy and intuitive to access.

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Unlike LeadBoxer, Opentracker doesn’t calculate a lead score or provide actionable insights about prospects to sales teams. It can identify a visitor’s company, but it doesn’t capture name and contact information the way LeadBoxer can.

Turn Visitors Into Buyers With Cross-Domain Tracking

If you have multiple related websites that users are likely navigating between during the same session, then cross-domain tracking is essential for capturing a complete picture of visitors’ online experiences. Cross-domain tracking is possible with Google Analytics but installation can be tedious and prone to mistakes. Analytics also doesn’t allow you to identify unique visitors.

If you want the ability to give visitors a face and a name, gauge their potential as a lead, and notify your sales team about when they should reach out and turn that lead into a customer, then LeadBoxer is a more appropriate tool. Best of all, installing cross-domain tracking with LeadBoxer is so easy that anyone with basic web maintenance experience can install it.

Sign up for a demo call of LeadBoxer today and try out cross-domain tracking in minutes.

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